Available Positions in Johor

JOB PROFILE

Position: Wintel Support Engineer
Work Location: Bandar Johor Bahru
Employment Type: Contractual

Roles and Responsibilities

  • To ensure operations, security and safety of the server rooms and assets within are managed in accordance to best practices.
  • Cabling management to ensure systematic and well-maintained cable system.
  • All air-conditioning to be in proper working condition to minimize heat built up. Unutilized servers should be proposed to be shut down.
  • UPS should be properly connected and monitored to ensure optimum operations. All servers and key equipment should be connected to the UPS to prevent sudden shut down in the event of power failure.
  • Proper monitoring and alerts should be configured to notify the operations team of sudden power failures or infrastructure issues.
  • To ensure enough resource and capacity for new or changes to projects or services.
  • To ensure that routine shutdown and maintenance are planned properly.
  • All changes to hardware and software of the systems should be brought through the Change Management process.
  • To ensure all issues and potential issues are managed proactively and documented accordingly.
  • To ensure that all Servers and Virtual environments are monitored and managed in accordance to best practices for all sites.
  • Servers are well configured and patched accordingly.
  • Access to servers is properly controlled.
  • Storage and memory are properly monitored and tracked to prevent downtime or performance degradation from breach of thresholds.
  • Health checks and system performance should be properly checked and assessed on a frequent basis.
  • To assist in setting up for all new services and projects.
  • To ensure all issues and potential issues are managed proactively and documented accordingly.
  • To ensure proper and proactive management of Backups, Restoration and Recovery in accordance with best practices.
  • Backups and Restoration should be properly tracked, monitored and tested to ensure that it works according to plan.
  • To ensure appropriate backup and DR data synchronization configurations are implemented to minimize heavy traffic which may result in backup, synchronization, restoration or recovery failures.
  • To ensure sufficient resource and capacity for new or changes to projects or services.
  • To ensure all onsite engineers are properly trained on restoration and Disaster Recovery process in accordance with requirements.

Requirements

  • Diploma/Bachelor in Computer Science, Information Technology or Engineering.
  • Minimum three (3) years of relevant working experiences.
  • Experience in Server Backup, Restoration, Recovery and related task.

Other locations

Selangor

Kuala Lumpur

Kedah

Penang

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