JOB PROFILE

Position: Account Manager
Work Location: Skudai
Employment Type: Permanent

Roles and Responsibilities

• Manage assigned accounts, identify new leads, upsell from previous closed business.
• Manages pipelines and forecast data, provide consistent updates on delivery and billing information for analysis and reporting.
• Manage the business relationship, gather customers’ intelligence data, and cover all levels within the customers’ organisations, deliver quality service and total customer satisfaction.
• Responsible in handling accounts in IT or other industries.
• Fulfil tenders/proposals’ requirements, to ensure comprehensive solution with competitive pricing and a compelling value proposition.
• Provide and position proactive proposals – anticipate customers’ requirements, ensure that it’s aligned with business goals with feasible IT solutions that provide highest return on their IT investment.
• Work with various groups internally e.g. solution architects, solutions consultants, project managers in order to position Mesiniaga’s proposals as business solutions of greatest added value.

Requirements

• Minimum Diploma or Degree in Computer Science/IT, Business Admin, or Marketing.
• Minimum 3 years or more of experience in IT sales or general sales.
• Have proven track record in sales:
  • Target met consistently with an inclination towards consultative selling style.
• Have broad and extensive sales knowledge especially in the GLC / Telco / Manufacturing or Property.
• Results-driven and independent, process oriented and has a good discipline in maintaining proper tracking of sales forecasts, account planning and opportunity management.
• Able to show good presentation and communication skills.
• Proficient in Bahasa Malaysia and English languages (written and verbal).