Available Positions in Johor

JOB PROFILE

Position: Network & Security Support Engineer
Work Location: Bandar Johor Bahru
Employment Type: Contractual

Roles and Responsibilities

  • To ensure proper network management and configuration in accordance with best practices.
  • To be configured and set to ensure critical and bandwidth intensive applications and systems are prioritized and receive an appropriate bandwidth allocation to minimize impact on operations.
  • Routing on network equipment to be configured appropriately so as to minimize latency and time out.
  • Tracking, monitoring and analysis of bandwidth utilization to understand trends and to address bottlenecks accordingly.
  • To ensure proper monitoring systems are in place to track network performances daily.
  • To ensure proper alerts and remedial actions to support the required connectivity uptime.
  • To ensure enough bandwidth and network resources for new or changes to projects or services.
  • To act on alerts or notifications proactively and to address those threats appropriately.
  • To ensure that network issues with JLG’s service providers are properly logged, documented, tracked, escalated and resolved.
  • To ensure proper documentation on LAN and WAN as well as proposed improvements if applicable.
  • To ensure proper communication and liaison with Facility Management team to ensure electrical and other Facility Management services affecting services are addressed accordingly.
  • To ensure ICT Security services are provided securely in alignment to best practices.
  • To ensure proper security protection and configuration are in place such as antivirus, endpoint protection, anti-malware, VPN and etc.
  • Weak and default passwords should not be used.
  • Password Management to be implemented appropriately where strong passwords are used.
  • Default passwords are prohibited.
  • Administrative accounts need to be properly configured and implemented to ensure segregation of roles and access.
  • To propose and ensure proactive initiatives in the ever-evolving security environment.
  • To be well connected with developments in the ICT security issues, vulnerabilities and technological advance scan be quickly acted upon.
  • To track, monitor and ensure all antivirus are updated and critical system and OS patches are implemented appropriately.
  • Shared folders and system access to be strictly managed and configured so that unauthorized access is minimized.
  • Security and system logs to be analyzed for security breach or attempts.
  • To ensure all backend system as well as end user devices are configured with a proper security and anti-virus solutions.
  • To ensure hard disk encryption is enabled for all laptops.
  • To work closely with Application vendors to ensure security gaps and loopholes are consistently managed across the ICT environment.

Requirements

  • Bachelor’s Degree in a relevant area of study with a preference for Computer Science/Information Systems/IT Security.
  • Minimum 2-4 years’ experience in security engineering and operations support.
  • Preferably someone who possess engineering support background.
  • Possess excellent communication skills – verbal and written.
  • Detailed oriented and organized when it comes to work.
  • Possess problem solving skills and able to work independently and under pressure.
  • Willing to learn in depth, to understand and apply new technologies.

JOB PROFILE

Position: Wintel Support Engineer
Work Location: Bandar Johor Bahru
Employment Type: Contractual

Roles and Responsibilities

  • To ensure operations, security and safety of the server rooms and assets within are managed in accordance to best practices.
  • Cabling management to ensure systematic and well-maintained cable system.
  • All air-conditioning to be in proper working condition to minimize heat built up. Unutilized servers should be proposed to be shut down.
  • UPS should be properly connected and monitored to ensure optimum operations. All servers and key equipment should be connected to the UPS to prevent sudden shut down in the event of power failure.
  • Proper monitoring and alerts should be configured to notify the operations team of sudden power failures or infrastructure issues.
  • To ensure enough resource and capacity for new or changes to projects or services.
  • To ensure that routine shutdown and maintenance are planned properly.
  • All changes to hardware and software of the systems should be brought through the Change Management process.
  • To ensure all issues and potential issues are managed proactively and documented accordingly.
  • To ensure that all Servers and Virtual environments are monitored and managed in accordance to best practices for all sites.
  • Servers are well configured and patched accordingly.
  • Access to servers is properly controlled.
  • Storage and memory are properly monitored and tracked to prevent downtime or performance degradation from breach of thresholds.
  • Health checks and system performance should be properly checked and assessed on a frequent basis.
  • To assist in setting up for all new services and projects.
  • To ensure all issues and potential issues are managed proactively and documented accordingly.
  • To ensure proper and proactive management of Backups, Restoration and Recovery in accordance with best practices.
  • Backups and Restoration should be properly tracked, monitored and tested to ensure that it works according to plan.
  • To ensure appropriate backup and DR data synchronization configurations are implemented to minimize heavy traffic which may result in backup, synchronization, restoration or recovery failures.
  • To ensure sufficient resource and capacity for new or changes to projects or services.
  • To ensure all onsite engineers are properly trained on restoration and Disaster Recovery process in accordance with requirements.

Requirements

  • Diploma/Bachelor in Computer Science, Information Technology or Engineering.
  • Minimum three (3) years of relevant working experiences.
  • Experience in Server Backup, Restoration, Recovery and related task.

Other locations

Selangor

Kuala Lumpur

Kedah

Penang

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