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Available Positions in Penang
JOB PROFILE
Position: Senior Software Engineer (.Net)
Work Location: Bayan Lepas
Employment Type: Contractual
Roles and Responsibilities
- Gather user requirement
- Conduct system requirement study and design
- Develop new application features/functions (existing apps)
- Develop new applications
- Conduct testing
- Initiate and attend project reviews and meetings
- Communicate and provide project updates to end-user
- Establish application documentation
- Migrate design from development environment to production
- Brief, train and educate end-user
Requirements
- Degree in Computer Science, Software Development or equivalent
- Required skill – ASP.Net (C#), ASP.Net MVC, ASP.Net Controls, Entity Framework, LINKQ,MySQL
- Experience in application development and support
- Good inter-personal skills; able to work productively across all divisions and departments
- Good communication skills; able to speak eloquently and clearly with good presentation skills
- Strong emphasis on documentation & information-sharing
- Process driven, able to map out tasks and activities using a process based approach
- Strong analytical thinking
JOB PROFILE
Position: RMA Helpdesk Executive
Work Location: Bayan Lepas
Employment Type: Contractual
Roles and Responsibilities
- Manage task given within the operation hours specified.
- Manage all incoming calls, web or e-mail requests on returns.
- Address and monitor any issues reported.
- Follow up pending requests or receipt until closure.
- Route calls, emails or requests to relevant parties should there be any need for follow-up action by them.
- Collate orders in statistical report, update data and maintenance.
- Managing reports related to the customer.
Requirements
- Certificate, Diploma, Advanced/Higher/Graduate Diploma, Bachelor Degree, Post Graduate Diploma, Professional Degree in Business, or any related field.
- Intermediate knowledge and skills in using MS Office, Excel, Access & PowerPoint will be an added advantage.
- Good phone & email communication & interpersonal skills.
- Good English with the ability to speak & read Mandarin.
- Must be able to handle high volume request timely and resolve shipment/ returns issues.
- Good Analytical skills and understanding of complex business processes will be an advantage.
- Fresh graduate is welcome to apply.
Other locations
Selangor
Kuala Lumpur
Johor
