Mesiniaga's maintenance services solution has the ability to predict impending system faults. We foresee possible outages and alert our customers to remedy the sources of the breakdown before they happen. This reduces the number of corrective incidents, and the amount of unexpected downtime.
Mesiniaga's maintenance services solution allows customers to enjoy stable IT services with minimum disruption to their business.
Let us Maintain your IT Environment
Our maintenance services aim to produce highest operational productivity through predictive and preventive maintenance techniques to ensure the HIGHEST UPTIME.
High SLAs on breakfix and preventive maintenance of your IT equipment.
Nationwide coverage with 24/7 support available for critical IT functions.
Single Point of Contact for incident reports with quick escalation system.
Full IT audit to discover and track hardware and software in the organisation.
Manage every employee's equipment used to access corporate data.
Provide up-to-date information on IT assets for future planning.
Robust, customer-centric and service-focused helpdesk.
Visibility of all devices, from end-user equipment to business critical hardware.
Platform that provides service requests, knowledge management, IT asset management and incident management.
IT Maintenance Challenges
Always on Alert
Need to always know immediately when equipment is down or underperforming.
Require in-depth details of IT equipment in order to monitor asset conditions and predict failures.
Manage large number of end users with limited resources.
Attend to service and repair requests from every end user and provide updates in real-time.
"Allow your IT Department to be strategic and focused on providing technologies to improve business performance."
We understand IT Maintenance
Challenges with IT System Maintenance.
No expertise to support and replace parts for legacy systems.
Time consuming to troubleshoot and handle breakfix issues of hardware and software resulting in higher downtime.
Difficult to hire expertise that support various brands of hardware and software that the organisation utilises.
The right way to do IT System Maintenance.
Engage expertise that has experience in dealing with legacy systems.
Have a dedicated team to provide predictive maintenance and resolve breakfix issues.
Find a partner that has expertise in a wide range of IT solution brands.