Ensuring Highest Up-time IT Maintenance

Mesiniaga's maintenance services solution has the ability to predict impending system faults. We foresee possible outages and alert our customers to remedy the sources of the breakdown before they happen. This reduces the number of corrective incidents, and the amount of unexpected downtime.

Mesiniaga's maintenance services solution allows customers to enjoy stable IT services with minimum disruption to their business.

Let us Maintain your IT Environment

Our maintenance services aim to produce highest operational productivity through predictive and preventive maintenance techniques to ensure the HIGHEST UPTIME.

High SLAs on breakfix and preventive maintenance of your IT equipment.

Nationwide coverage with 24/7 support available for critical IT functions.

Single Point of Contact for incident reports with quick escalation system.

Features

Full IT audit to discover and track hardware and software in the organisation.
Manage every employee's equipment used to access corporate data.
Provide up-to-date information on IT assets for future planning.
Robust, customer-centric and service-focused helpdesk.
Visibility of all devices, from end-user equipment to business critical hardware.
Platform that provides service requests, knowledge management, IT asset management and incident management.

IT Maintenance Challenges

Always on Alert

Need to always know immediately when equipment is down or underperforming.

Complete Visibility

Require in-depth details of IT equipment in order to monitor asset conditions and predict failures.

Small Team

Manage large number of end users with limited resources.

Firefight

Attend to service and repair requests from every end user and provide updates in real-time.

"Allow your IT Department to be strategic and focused on providing technologies to improve business performance."

We understand IT Maintenance

Challenges with IT System Maintenance.

The right way to do IT System Maintenance.

Our Maintenance Offerings

  • Netsys Care

    Predictive Monitoring Software

  • Service Desk

    Call center and support issue ticketing

  • End-User Computing

    Breakfix support for laptops, printers and peripherals

  • Infrastructure Support

    Active Directory, Email, Storage, Backup and Restore, Network, Security, Server, Data Center and Cloud Provisioning

  • Proactive Monitoring

    Scheduled and around the clock monitoring program

  • Hardware and Software Maintenance

    Additional maintenance and extensions on top of product warranty

  • Warranty Support

    Management of warranty for digital equipment

  • Application Support

    Upkeep of applications

IT Maintenance Made Easy

3 easy steps to get on board our Predictive and Preventive Maintenance service.

Our team of experts will assess your current IT environment.
Receive a quote within 48 hours.
Experience 24/7 coverage on all your IT equipment within 2 working days upon signing up.

Our Satisfied Customers

Find out more about Mesiniaga's IT Maintenance Services