Available Position in Penang

Available Positions in Penang

Software Engineer (PHP)

JOB PROFILE

Position: Software Engineer (PHP)
Work Location: Bayan Lepas
Employment Type: Contractual

Roles and Responsibilities

Gather requirements from user and stakeholders.
Design, develop, test, and maintain robust, scalable, high-performance web applications using PHP.
Create and optimize database schemas, queries, and stored procedures to support application functionality.
Develop user-friendly and responsive front-end applications using HTML, CSS, JavaScript, and related frameworks.
Work closely with project team members to achieve technical feasibility and optimal user experience.
Communicate effectively with both technical and non-technical stakeholders, including external customers to understand and resolve software issues.
Create project documentations including but not limited to Requirements Document, Software Design Document, User Test Scripts, User Guide.
Research and learn new software development skills when required.

Requirements

Minimum Bachelor’s Degree in Software Engineering, Computer Science/Information Technology or equivalent.
Proven experience as a Full Stack Developer or similar role in a professional setting.
Proficient in PHP and experience with PHP frameworks such as Laravel.
Strong understanding of front-end technologies, including HTML5, CSS3, JavaScript, and frameworks/libraries like Bootstrap, React, Angular, or Vue.js.
Familiarity with version control systems, such as Git.
Knowledge of RESTful APIs and experience integrating third-party services.
Understanding of web security best practices.
Experience with responsive and mobile-first web design experience with MySQL; proficiency in writing optimized SQL queries.
Familiar with flowcharts and ER diagrams.
Plus points to have experience in C#, MVC, mobile frameworks like Flutter, React Native, Xamarin.
Fluent in English and Malay (plus points for proficiency in Chinese).
Strong problem-solving skills and attention to detail.
Excellent communication and interpersonal skills.
Ability to work collaboratively in a team environment and work on multiple projects simultaneously.
Strong organizational skills and the ability to prioritize tasks effectively.
Customer-focused mindset with the ability to understand and address customer needs.

Customer Service Analyst

JOB PROFILE

Position: Customer Service Analyst
Work Location: Bayan Lepas
Employment Type: Contractual

Roles and Responsibilities

Manage task given within the operation hours specified.
Manage all incoming calls, web or e-mail requests on returns.
Address and monitor any issues reported.
Follow up pending requests or receipt until closure.
Route calls, emails or requests to relevant parties should there be any need for follow-up action by them.
Collate orders in statistical report, update data and maintenance.
Managing reports related to the customer.

Requirements

Certificate, Diploma, Advanced/Higher/Graduate Diploma, Bachelor Degree, Post Graduate Diploma, Professional Degree in Business, or any related field.
Intermediate knowledge and skills in using MS Office, Excel, Access & PowerPoint will be an added advantage.
Good phone & email communication & interpersonal skills.
Good English with the ability to speak & read Mandarin.
Must be able to handle high volume request timely and resolve shipment/ returns issues.
Good Analytical skills and understanding of complex business processes will be an advantage.
Fresh graduate is welcome to apply.

Monday to Friday from 8:00 am to 5:30 pm

IT Support Engineer

JOB PROFILE

Position: IT Support Engineer
Work Location: Bayan Lepas or Batu Kawan
Employment Type: Contractual

Roles and Responsibilities

Resolving IT support (Network, Application & PC client) requests from employees.
Answering employee questions regarding computer systems.
Gathering and analyzing data to diagnose problems with computer systems.
Changing configurations, settings and permissions to fix computer issues.
Installing new software and hardware drivers and updating existing ones as needed.
Setup, install & support PDA, tablet & mobile phones.
Setup & support video conferencing system, projector, audio visual conference equipment.
Updating employees on the status of their service requests.
Logging all service requests and updating tickets as needed.
Inventory control & asset management.
Knowledge Management (KM)

Requirements

Monday to Friday from 8:00 am to 5:30 pm