Careers

Available Positions

JOB PROFILE

Position: Software Engineer (SharePoint)
Work location: Mesiniaga Berhad, Subang Jaya
Employment Type: Contractual

Roles and Responsibilities

  • Deliver high quality application development work that complies with the standards set and fulfil the requirements outlined.
  • Perform requirement analysis, design, coding, documentation, testing and support for new/existing applications.
  • Meet the targets and deadlines as per the project schedule.
  • Pro-actively seek clarification and guidance when in doubt.
  • Provide in-line documentation that meets the requirement for systems documentation & maintenance purposes.
  • Provide systems and end-user documentation that is accurate, complete and conforms to the standards set.
  • Participate in ad-hoc tasks when deemed required based on workload, targets and deadlines imposed on the team.

Requirements

  • Minimum Bachelor’s Degree in Software Engineering, Computer Science/Information Technology or equivalent.
  • Good work related experience in software development.
  • Possess good programming skills with familiarity in Microsoft .Net tools and technologies.
  • Working knowledge of .Net programming using C# (ASP.NET).
  • Able to write a .Net application with minimal supervision.
  • Familiar with SQL Server and SQL programming (stored procedures, triggers, etc.).
  • Well verse in SharePoint architecture.
  • Familiar with layered application framework.
  • Fundamental knowledge of Web browsers, Servers and Web application & Client Server architecture.

JOB PROFILE

Position: System Engineer (WebMethods)
Work location: Mesiniaga Berhad, Subang Jaya
Employment Type: Contractual

Roles and Responsibilities

  • Monitor server and application performance & tuning via various commands. Also monitor daily activities like system logs, troubleshooting if any.
  • Perform disaster recovery.
  • Help and perform route-cause analysis.
  • Checking Storage for threshold limits for Production and Disaster Recovery Servers.
  • Checking Diagnostic Errors.
  • Monitoring on Storage Extension for Production and Disaster Recovery Servers.
  • Meet the targets and deadlines as per the project schedule.
  • Pro-actively seek clarification and guidance when in doubt.
  • Provide in-line documentation that meets the requirement for systems documentation & maintenance purposes.
  • Provide systems and end-user documentation that is accurate, complete and conforms to the standards set.
  • Participate in ad-hoc tasks when deemed required based on workload, targets and deadlines imposed on the team.

Requirements

  • Minimum Bachelor’s Degree in Software Engineering, Computer Science/Information Technology or equivalent.
  • Understand and able to implement OpenSource technology for application/web server.
  • Vast experience in SMTP/SFTP/FTP configuration.
  • Vast experience in WebMethods (Integration Server, Developer, Universal Messaging, Monitoring, etc.) configuration, deployment and management.
  • Experience/Knowledge in Linux/Windows server.
  • Understand web services technology and architecture.
  • Knowledge of Web browsers, Servers and Web application & Client Server architecture.

JOB PROFILE

Position: L1/2 AIX Engineer
Work location: On-Site, Putrajaya
Employment Type: Contractual

Roles and Responsibilities

  • Actively monitoring the performance and stability.
  • Monitoring, administering and maintaining highly available AIX / iSeries infrastructures, and managing solutions utilizing IBM Power hardware, virtualized platform, SAN/NAS storage with related network and storage interface components.
  • Excellent understanding and working experience of AIX / iSeries platforms and IBM Power hardware related products/technologies.
  • Troubleshooting and resolving problems
  • Root cause investigation of incidents and the implementation of solutions to prevent them from re-occurring.
  • Provide excellent service, problem determination and resolution within agreed SLA.
  • Provide management information and represent the team at service reviews.
  • Documenting systems and communicate technical knowledge to colleagues.
  • Ability to learn new things quickly is essential.
  • You will have the ability to make a big impact and the responsibility to do the right thing.
  • Maintain and supervise the inventory

Requirements

  • Minimum Bachelor’s Degree in Computer Science/Information Technology or equivalent.
  • Minimum 2 years’ experience in related environment.
  • Experience/knowledge in IBM AIX.
  • Good product and domain knowledge with strong troubleshooting skills.
  • Good technical troubleshooting and interpersonal skills.
  • Able to work in stretched shift, 24×7 shift, odd working hour and weekends.

JOB PROFILE

Position: L3 Network Engineer
Work location: On-Site, Bangsar
Employment Type: Contractual

Roles and Responsibilities

  • To provide technical support for the equipment during project implementation.
  • To be on standby for working and non-working hours by attending incidents and any troubleshooting if required.
  • To act as a local subject matter expert and point of contact for communication , accountability and escalation paths with customer’s Technical Team on Level 3 support basis.
  • To provide on-going mentoring and product knowledge transfer and documentation with architecture, installation and configuration of the products implemented by the customer.
  • In the event of support issues, the Engineer would be able to coordinate with the Principal (OEM) to expedite the resolution of the issues.
  • The Engineer must have the ability to execute NMS / Orchestrator Internal Customer Escalation (ICE) of NMS / Orchestrator Hat Support Cases.
  • Have the ability to produce the blueprint design inclusive of the High Level Design & Low Level Design of the project and its dependencies.
  • Assist with architecting, designing and planning on NMS / Orchestrator for improvement purposes and also for future NMS/Orchestrator requirements based on growth of Network Element.
  • To review SDWAN equipment and Cloud-Based Network Management System (NMS) / Orchestrator incident/ support calls logged by the customer on monthly basis and to provide strategic recommendations for NMS and maintenance based on observation.
  • To provide health check, network audit and generate report either on a weekly/monthly/yearly basis for SWAN Equipment via NMS / Orchestrator.
  • Provide workshops for client on a quarterly basis as well as leading NMS by providing performance tuning and optimization.

Requirements

  • Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor’s Degree, Post Graduate Diploma, Professional Degree, Computer Science/Information Technology or equivalent.
  • Required skill(s):  SDWAN, MPLS, Cisco Routers, LAN, WAN, Internet, 3G, 4G, LTE, etc.
  • At least 5 year(s) of working experience in the related field is required for this position.
  • Must at least possess CCNA or CCNP certification.
  • Strong skill and knowledge in SD WAN.
  • Familiar with various diagnostic tools and utilities used in network and system  support and maintenance.
  • Possess hands-on skills in operating network devices including configuration, reporting and troubleshooting.
  • Proficient in English (verbal and written).
  • Possess excellent communcation and presentation skills.
  • Result-oriented and customer focused as well as a strong self-starter with a proven track record of great accomplishments.
  • Preferably Senior Executives specializing in IT/Computer – Network/System/Database Admin or equivalent.

JOB PROFILE

Position: L1 Network Engineer
Work location: On-Site, Bukit Kiara
Employment Type: Contractual

Roles and Responsibilities

  • Responsible for the network software, hardware and network infrastructure.
  • Responsible for network installation, configuration, testing, commissioning and maintenance activities for switches, routers, UTP, fiber, LAN, WAN, wireless, data lines such as leased line, ISDN and Streamyx, DHCP, network monitoring system and routing.
  • Responsible for security management such as firewall, packetshaper, load balancer, DNS & SMTP gateway, proxy system and the yearly security assessment.
  • Responsible for the phone infrastructure troubleshooting such as Cisco Call manager, Deltapath voicemail, billing system VOIP, telephone set and reporting.
  • Work with internal technical team to resolve any network & telecommunication problems.
  • Document network & telecommunication problems and resolutions for future reference.
  • ïReport Analysis on network & telecommunication security, including firewalls, system log, etc.
  • Analyze utilization patterns and their effect on operation/system availability and performance expectations.
  • Investigate and recommend enhancements and operating procedures that optimize network availability.
  • To provide daily, weekly and monthly report for network and telecommunication monitoring system to Head of Network infrastructure.

Requirements

  • Degree in Information Technology or similar discipline or equivalent experience.
  • Minimum 2 years relevant experience, preferably in the manufacturing and engineering industries.
  • Good knowledge of IT functions and processes.
  • Good interpersonal and communication skills and a proven ability to lead.
  • Strong knowledge of local area network(LAN) & communication (IP Phone).
  • Good exposure in large WAN/network environment.
  • Sound knowledge of Cisco/extreme/Huawei/ATi configuration, implementation, monitoring, troubleshooting & support.
  • Familiar with Cisco/extreme/Huawei/ATi switches, routers, wireless and other network appliances.

JOB PROFILE

Position: L1 EUC Engineer
Work location: On-Site, Bukit Kiara
Employment Type: Contractual

Roles and Responsibilities

  • Install, configure, troubleshoot and resolve all desktop related issues including hardware and software, printer/scanners/copiers, hardware peripherals and network connectivity issues.
  • Perform all tasks related to laptop/desktop refresh activities.
  • Conduct IT asset sighting and ensure all EUC devices are properly tagged.
  • Fullfill approved IMAC requests e.g. new software/hardware installation.
  • Educate and guide end users on EUC best practices e.g. setting up cloud based backups.
  • Provide IT support during events and critical meetings conducted on premise and off-site.
  • Participate in projects involving end user computing.
  • Provide remote support via phone, emails and remote desktop sessions during after office hours, weekends and public holidays in Kuala Lumpur.
  • Provide standby IT support for any maintenance activities or major events.
  • Provide support and assistance for video-conferencing (VC) sessions including setup, testing and standby for VC and multi-user Skype sessions.
  • Provide input required for analysis and reporting when requested.
  • Perform ad hoc duties and assignments issued by the designated Team Leader (Level-2 IT Support personnel).
  • Perform on the O365 admin experience.

Requirements

  • Minimum one (1) years of relevant working experiences in IT environment.
  • Diploma/Bachelor in Computer Science, Information Technology or Engineering.
  • Industrial Certifications.
  • Excellent command in English & Bahasa Malaysia, both written and spoken (MANDATORY).
  • Strong troubleshooting skills on workstations and printers.
  • Additional Information ITIL process knowledge and/or exposure advantageous.
  • Additional Knowledge in Remedy Products and Solutions will be an advantage.
  • Strong ethics and Constructive positive attitude (MANDATORY).
  • Good interpersonal and team working skills (MANDATORY).
  • Good planning and organizational skills.
  • The ability to work calmly under pressure.
  • Strong empathy and appreciation of both customer and staff.

JOB PROFILE

Position: L2 Security Engineer
Work location: Menara Mesiniaga, Subang Jaya
Employment Type: Contractual

Roles and Responsibilities

  • Be in the know of the fundamentals of security principles, techniques and protocols
  • Work with Information Security Management System (ISMS) consultant to establish the ISMS framework and govern all security administration based on ISMS,
  • Administrate all system and application security controls,
  • Review and tighten the security parameters in all in-house systems and cloud systems.
  • Develop and run security awareness program for employee.
  • Manage yearly Vulnerability Assessment (VA) and Pentest exercise with vendor.
  • Perform audit for public facing website/host under Business Unit (BU) care.
  • Coordinate with internal audit team for the yearly cyber security audit.
  • Follow-up for all security incidents reported by Security Operation Center (SOC).
  • Coordinate with SOC for any required security configuration and upgrade for Firewall and TrendMicro and internal network.
  • Provide 2nd level security support to users.
  • Implement and manage Open Source Network Access Control (NAC) for internal usage

Requirements

  • Minimum qualification of Degree or equivalent in Computer Science / IT / IT Security or any related field.
  • At least 2 years’ of related working experience, equipped with the fundamentals of network and security understanding, which include a hands-on implementation or configurations on network security devices and operational support.
  • Proficient in English (written and verbal).
  • Must be able to learn, understand and apply new security technologies.
  • Good technical, customer services and interpersonal skills.
  • Analytical and prompt problem solving skills.
  • Capable of handling complicated issues and able to work under pressure.

JOB PROFILE

Position: Solution Sales Representatives (Network/Infra)
Work location: Menara Mesiniaga, Subang Jaya
Employment Type: Contractual

Roles and Responsibilities

  • Customer Requirement Study/ Review – Determine Service Requirements included but not limited to Capacity, Pricing, Costing & revenue, Resources capability, Scoping, Service level.
  • Lead all strategy and account planning for must win and proactive opportunities.
  • Determine Business Requirements by obtaining advisory and analysis of asset, sparing/loaner strategy, support strategy, resources distribution, skills & technology requirements.
  • Initial Subcontractor / B2B vendors Liaison (price protection & agreement).
  • Understanding Subcontractor / B2B vendors Scope of Work, review & propose 3rd party providers deliverables.
  • Propose Subcontractor / B2B vendors to Account Manager.
  • Proposal/ Contract Presentation.
  • Keeping customer up-to-date on new offerings and pro-actively identify business opportunities for up-selling of existing contracts.
  • Follow up all up-selling opportunities with necessary actions right through final decisions.
  • Manage and provide update for company delivery forecast.
  • Attend Technical Review Meetings (TRM), Commercial Review Meeting (CRM), Commercial.

Contract Retention Initiation & Closure

  • Initiating timely monitoring of contract’s expiration to pro-actively contact customers for renewal.
  • Fronting customers to follow up renewal/ termination, scoping, costing and changes of deliverables. (Work with AMs when needed and Consult SDMs on operations deliverables and resources).
  • Facilitate Sales & Retention Support Admin in Contract Preparation.

Requirements

  • Minimum Diploma/Degree/Professional Degree or equivalent in Business/Marketing/IT/Computer Science.
  • At least 2-4 years of experience in IT Sales/Business Development.
  • Experienced in Network/Infra sales is preferable.
  • Good experience in the business environment as well as service requirements and its culture.
  • Must be able to work in a fast-paced environment as well as the ability to multi-task when needed.
  • Strong business development/sales skills as well as great in doing presentations and dealing with proposals for clients.
  • Possess strong communication and verbal skills.
  • Proficient in English and Bahasa Malaysia.

JOB PROFILE

Position: Manufacturing Supervisor
Work location: Kulim, Kedah
Employment Type: Contractual

Roles and Responsibilities

  • Responsible for the production of several processes/lines in a highly technical environment.

  • Leads overall team comprising manufacturing technician Level 1 to meet quality, cost, delivery and responsiveness requirements.

  • Review daily and regularly plan operating performance and advice on changes in operating conditions that will improve efficiencies and quality.

  • Hold regular discussions with team members and subordinates to coach performance and improve operational understanding and capability.

  • Ensure compliance of business process standard set by customers.

Requirements

  • Possess a minimum qualification of Degree in Engineering or equivalent

  • Minimum 1 or 2 years of experience in the related fields is required for this position.

  • Willing to work at Kulim, Kedah.

JOB PROFILE

Position: L1 Security Analyst
Work location: Mesiniaga Berhad, Subang Jaya
Employment Type: Contractual

Roles and Responsibilities

  • Monitors and manages customers’ security devices included firewall, IPS, proxy, APT Solution etc in Security Operation Center.
  • Supports ad-hoc requests, change management requests, performing security analysis and creation of change specification to implement access or remediate security related issues.
  • Direct interaction with customers via phone, incident and request tickets.
  • Provide monthly incident report and present to the customers.
  • Works in 24x7x365 SOC environment (by shift).

Support & Maintenance Project

  • Possess a Degree in Computer Science, Software Engineering or equivalent.
  • 1-3 years of related working experience is a plus.
  • CCNA  Security certified are encouraged to apply.
  • CEH, MCSA, MCSE, VCA, VCP certification is a plus.
  • Experience in any SIEM technology is a plus.
  • Possesses CEH, Penetration Test, or ISMS certification is a plus.
  • Results driven person that drives to stay within accepted SLAs for the services provided.
  • Ability to work in minimum supervision.
  • Must be able to work under pressure.
  • Strong English Skills, both written and verbal.

JOB PROFILE

Position: System Analyst
Work location: Mesiniaga Berhad, Subang Jaya
Employment Type: Contractual

Roles and Responsibilities

Turn-Key Project

  • Perform user requirement study and documentation.
  • Perform solution design and documentation, e.g. screen prototyping, database design and etc.
  • Work closely with JEE/.NET developer to translate design to coding object.
  • Produce test plan, test scripts and perform solution testing.
  • Implement JEE/.NET customized solution and related hosting products.
  • Produce user guide and conduct end user training.
  • Produce technical documentation.

Support & Maintenance Project

  • Perform solution impact study and produce change documentation.
  • Monitor and track defects in the defect management system to comply with support SLA.
  • Perform related solution design and documentation, e.g. screen prototyping, database design and etc.
  • Work closely with JEE/.NET developer to translate design to coding object.
  • Produce test plan, test scripts and perform solution testing.
  • Implement JEE/.NET solution and related hosting products.
  • Update user guide and conduct end user training.
  • Update technical documentation.

Requirements

  • Minimum Bachelor’s Degree in Software Engineering, Computer Science/Information Technology or equivalent.
  • Well verse with Waterfall SDLC methodology. Added advantage if have knowledge on Agile methodology.
  • Technical experience with web backend, UI/UX development, mobile development, databases, and user support.
  • Good background in database design and developing SQL objects in Microsoft SQL Server.
  • Experience developing multi-user / n-tier / object oriented applications using JAVA/C#.NET of large scale enterprise application solutions.
  • Experience developing web-based applications with JQuery or any JavaScript UI/UX framework.

JOB PROFILE

Position: Solution Sales Representatives (Managed Services)
Work location: Mesiniaga Berhad, Subang Jaya
Employment Type: Contractual

Roles and Responsibilities

  • Customer Requirement Study/ Review – Determine Service Requirements included but not limited to Capacity, Pricing, Costing & revenue, Resources capability, Scoping, Service level.
  • Lead all strategy and account planning for must win and proactive opportunities.
  • Determine Business Requirements by obtaining advisory from ITSS and analysis of asset, sparing/loaner strategy, support strategy, resources distribution, skills & technology requirements.
  • Initial Subcontractor / B2B vendors Liaison (price protection & agreement).
  • Understanding Subcontractor / B2B vendors Scope Of Work, review & propose 3rd party providers deliverables.
  • Propose Subcontractor / B2B vendors to Account Manager.
  • Proposal/ Contract Presentation.
  • Keeping customer up-to-date on new offerings and pro-actively identify business opportunities for up-selling of existing contracts.
  • Follow up all up-selling opportunities with necessary actions right through final decisions.
  • Manage and provide update for company delivery forecast.
  • Attend Technical Review Meetings (TRM), Commercial Review Meeting (CRM), Commercial.

Contract Retention Initiation & Closure

  • Initiating timely monitoring of contract’s expiration to pro-actively contact customers for renewal.
  • Fronting customers to follow up renewal/ termination, scoping, costing and changes of deliverables. (Work with AMs when needed and Consult SDMs on operations deliverables and resources).
  • Facilitate Sales & Retention Support Admin in Contract Preparation.

Requirements

  • Minimum Diploma/Degree/Professional Degree or equivalent in Business/Marketing/IT/Computer Science.
  • At least 2-4 years of experience in IT Sales/Business Development.
  • Experienced in Managed Services.
  • Good experience in the business environment as well as service requirements and its culture.
  • Must be able to work in a fast-paced environment as well as the ability to multi-task when needed.
  • Strong business development/sales skills as well as great in doing presentations and dealing with proposals for clients.
  • Possess strong communication and verbal skills.
  • Proficient in English and Bahasa Malaysia.

JOB PROFILE

Position: L2 Network Engineer
Work location: On-site, UOA Business Park
Employment Type: Contractual

Roles and Responsibilities

  • To provide on-site support at customer premise.
  • Work closely with customer, product principal, business partner and internal team (Service Delivery Manager, Field Engineers and other internal units).
  • Responsible to manage and support daily operation related to Network Infrastructure.
  • Main role is to provide support on premise, L2 support for field engineers, perform fault diagnosis, troubleshooting, installation, consultation, preventive maintenance, report and documentation.
  • Acting as Subject Matter Expert for escalation paths with customer’s technical team on L3 support basis.
  • To provide on-going mentoring and products knowledge transfer and documentation with architecture, installation and configuration of the products implemented.
  • To review the Network Management Systems (NMS) incident ticket/support calls logged by the customer on monthly basis and provide strategic recommendation for NMS and maintenance based on observation.
  • To provide health check and generate report on weekly/monthly basis for the products implemented using NMS infrastructure.
  • In the event of support issue, Engineer would be a single point of contact to coordinate with the Cisco TAC to expedite the resolution of the issues.
  • Document any changes to the Customer’s existing Operational Support Processes.
  • Administer, support, configure, update, maintain and manage network devices to meet customer’s business requirement and expectation.
  • Responsible for network support and maintenance – availability and performance.
  • Support, troubleshoot and rectify any network incidents, problems and service requests within SLA.
  • Proactive manage, trouble shoot and resolve technical support issues.
  • Responsible to plan, execute and prepare documentation for Preventive Maintenance activities.
  • Provide L2 Support for Field Engineers nationwide.
  • Implement and lead L1 engineer in Firmware & Software patch update exercises.
  • Ensure timely delivery of deliverables & sign off.
  • Manage and document system configurations, asset and setup information.
  • Responsible for contact principal technical support for any escalation during trouble shooting cases.
  • Provide solution to reported issues, support, trouble shooting, bugs and enhancement.
  • Provide timely and courteous customer service to enhance customer satisfaction.
  • Maintain effective work relationship and work closely with entire team members.
  • Coordinate with customer, internal team and principal, supplier/partner for requirement gathering, process improvement and change request.

Requirements

  • Minimum Bachelor’s Degree in Network/Computer Science/Information Technology or equivalent.
  • CCNA and CCNP certified.
  • Minimum 5 years experienced in IT networking.
  • Strong knowledge in Multiprotocol Label Switching (MPLS) & Cisco ASR-903 router.
  • Good exposure in NMS Prime would be plus.
  • Possess hand-on skill in operating network devices including configuration, reporting and troubleshooting.
  • Familiar with various diagnostic tools and utilities used in network and system support and maintenance.
  • Willing to work after office hours if required.

JOB PROFILE

Position: Account Manager
Work location: Bayan Lepas, Penang
Employment Type: Contractual

Roles and Responsibilities

  • Manage assigned accounts, identify new leads, up-sell from previous closed business.
  • Manage pipelines and forecast data, provide consistent updates on delivery and billing info for analysis and reporting.
  • Manage the business relationship, gather customer intelligence data, cover all levels within the customer organisation, deliver quality service and total customer satisfaction.
  • Fulfil tender/proposal requirements, ensure comprehensive solution with competitive pricing and a compelling value proposition.
  • Position proactive proposals – anticipate customer requirements, aligning their business goals with feasible IT solutions which provide highest return on their IT investment.
  • Work with various groups internally e.g. Solution Architect, Solution Consultants, project, managers in order to position Mesiniaga’s proposals as business solutions of greatest added value.

Requirements

  • Focus sector: Semi-conductor, Public Sector & Govt. agencies, Manufacturing – Penang & Northern Region.
  • Minimum 2 years’ experience or preferably at least 3 years in IT Sales – established coverage in the above-mentioned accounts would be an added advantage.
  • Have proven track record in sales – targets met consistently with an inclination towards consultative selling style.
  • Familiarity with a wide breadth of IT solutions would be ideal – PC/servers, networking, applications, storage, IT security, etc.
  • Results-driven and independent, process oriented and has a good discipline in maintaining proper tracking of forecasts, account planning and opportunity management.
  • Above average proficiency in English –  both speaking and writing with an ability to deliver a convincing presentation.

JOB PROFILE

Position: Process Engineer
Work location: Base on-site, Kulim, Kedah
Employment Type: Contractual

Roles and Responsibilities

  • Analyse and recommend improvement to all processes and reduce costs of all projects and initiate increase in performance.
  • Maintain manufacturing database and develop new productions with of help of lean methodologies.
  • Compile all reports and assist to implement all manufacturing methods and capital equipment associated functions.
  • Monitor all machines, review all performance and ensure compliance to all gauge measurements and initiate corrective measurements in some cases.
  • Perform troubleshoot on all engineering processes and modify or replace with new parts as per requirement.
  • Perform test and troubleshoot on all machine procedures.
  • Monitor various projects and ensure effective performance of engineering processes and perform tests on same.

Requirements

  • Minimum Diploma/Degree holder in Engineering.
  • Experience in PCBA manufacturing/assembly and electronics fields background.
  • Able to converse and write in English and Mandarin.
  • Well verse in Microsoft Excel.
  • SQL knowledge will be plus.
  • Programming knowledge will be plus & helpful on automating some manual tasks.

JOB PROFILE

Position: L2 Server Engineer
Work location: On-site, KL Sentral
Employment Type: Contractual

Roles and Responsibilities

Server Infrastructure

  • To perform backup recovery plans, patches, fixes, and updates for Servers.
  • To coordinate / perform server allocation or expansion needed for servers as requested.
  • To ensure Server Catalogue List which describes in detail all the hardware specific, operating systems, application is updated accordingly.
  • To monitor, troubleshoot and resolve server device errors, connectivity, performance and capacity issues.
  • To perform housekeeping, cleanse unutilized server, allocate and return to server pool.
  • To monitor server performance and alert for any server breached threshold.
  • To perform daily server health check.
  • To alert  on any server abnormalities and escalate to 3rd party vendor for support.
  • To periodically review all server related security items (e.g. policy, procedure and standards, access and etc.); this include housekeeping of all changes are required to be tracked.

Email Management (Exchange)

  • To perform regular housekeeping on email account administration.
  • To perform email service management such as public folder setup, backup, Global Address List (GAL) management, calendar and resource management.
  • To monitor and alert email performance quota management.
  • To monitor email spam management.
  • To perform daily server health check on email connectivity and successful email transaction.
  • To troubleshoot email exchange related incident and request.
  • To carry out FIM support and maintenance.
  • To support the operations of Infrastructure and Storage residing in Data Center (DC).
  • Install, maintain, upgrade, and continuously improve the operating environment.
  • Regularly maintain the on-going reliability, performance and support of the infrastructure. This includes monitoring the operating environments; responding to incidents, problems and planning for growth.
  • Performs routine maintenance tasks for infrastructure systems such as backups, patch management and hot fixes.
  • Take control of DC environmental health requirements, manage and monitor DC health through automated system installed in DC. Alert relevant owners in the event alarm triggered from the system.
  • Record and maintain logs of physical entrance to the DC.
  • Coordinates changes across multiple systems.
  • Coordinate with vendor to perform preventive maintenance. 
  • Perform 5S in Data Center and at other computer areas.

o Safety: To mitigate safety hazards

o Sort: To remove/decommissioned all unused IT related devices

o Straighten: To strategically allocate place for IT related devices

o Shine: Clean, organize and perform periodic inspection

o Standardize: To set discipline and procedures for sort, straighten and shine

Data Center Infrastructure

  • Responsible for the overall operation and maintenance and access of the data center (excluding Air-condition, electricity, safety fire hazard protection equipment’s, cablings beneath raised floors and wiring above ceilings).
  • Deploy the release of new technologies as well as install, configure, maintain and perform testing of PC/server operating systems, networks, and related utilities and hardware.
  • Troubleshooting problems as reported by users, supporting Online Web Access (OWA) and maintaining a secure systems environment.
  • Diagnoses and resolves complex hardware and software.
  • To perform backup recovery plans, patches, fixes, and updates for Servers.
  • Monitors system-operating capacity in terms of (e.g., disk space, storage, and CPU utilization).
  • Perform daily backup, daily health check and related services. Provides feedback and recommendations on requirements based on health check results.
  • Prepare Data Center Catalogue (inclusive instructions, pictures, labels and locations) and provide full tagging and labelling in Data Center and other areas when required.

Storage Infrastructure

  • To perform backup recovery plans, patches, fixes, and updates for Storages.
  • To coordinate / perform storage allocation or expansion needed for servers as requested. 
  • To allocate ports for applications/servers in need of Storage connectivity for storage/backup.
  • To configure the disk storage arrays including defining logical volumes and disk redundancy.
  • To perform configuration on storage devices including firmware/driver updates, patch management and performance tuning.
  • To maintain consistent storage naming conventions to support troubleshooting and reporting.
  • To ensure high availability/redundancy of connectivity is maintained.
  • To monitor, troubleshoot and resolve storage device errors, connectivity, performance and capacity issues.
  • To perform housekeeping, cleanse unutilized storage, allocate and return to storage pool.
  • To maintain and manage access of storage switch user profiles/passwords.
  • To support, configure and maintain local and remote storage replication and copy services.

Requirements

  • Diploma/Bachelor in Computer Science, Information Technology or Engineering.
  • Minimum three (3) years of relevant working experiences.
  • Experience in Active Directory, Azure, SharePoint, Exchange Server, Storage and Data Center.

JOB PROFILE

Position: Solution Sales Representatives
Work location: Menara Mesiniaga, Subang Jaya
Employment Type: Contractual

Roles and Responsibilities

  • Serves customers by selling Computing products and meeting customer needs.
  • Services Non-BBA & Cloud, obtains orders, and establishes new accounts.
  • Submits Opportunities & Sales orders by working closely with Pricer & Presales
  • Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses.
  • Monitors competition by gathering current marketplace information on pricing, products, new products, delivery schedules, and merchandising techniques.
  • Recommends changes in products, service, and policy by evaluating results and competitive developments.
  • Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies.
  • Provides historical records by maintaining records on area and customer sales.
  • Contributes to team effort by accomplishing related results as needed.
  • Achieve agreed upon sales targets and outcomes within schedule

Requirements

  • Possess at least a Bachelor’s Degree, Post Graduate Diploma or Professional Degree in Business/Computer Science/Information Technology or equivalent.
  • At least 3-5 years of experience in IT Sales/Business Development.
  • Vast experience/knowledge in Computing/Cloud Solution.
  • Sound knowledge in IT products and have proven impressive sales track record.
  • Good experience in the business environment as well as service requirements and its culture.
  • Must be able to work in a fast-paced environment as well as the ability to multi-task when needed.
  • Strong business development/sales skills as well as great in doing presentations and dealing with proposals for clients.
  • Possess strong communication and verbal skills.
  • Proficient in English and Bahasa Malaysia.

JOB PROFILE

Position: Software Developer (Python)
Work Location: Mesiniaga Berhad, Subang Jaya
Employment Type: Contractual

Roles and Responsibilities

  • To produce World Class Network Management Systems.
  • To perform software life-cycle development.
  • To perform systems analysis.
  • To develop NetSysCare Network Management Application.
  • To contribute in suggesting new features and function.

Requirements

  • Full-stack python development on GNU/Linux & MS Windows.
  • Source control tools such as Git and SVN.
  • Relational and time-series database development.
  • Data processing and reporting using Python.
  • Data visualization using open source tools such as Grafana.
  • Minimum 2 years programming experience in web-based software development environment.
  • Familiar with application life-cycle management in Python.

Get in touch with us today!