JOB PROFILE

Position: L1.5 / L2 Network Engineer
Work Location: Jalan Semarak
Employment Type: Contractual

Roles and Responsibilities

• Configuring and maintaining network infrastructure, including switches, routers, firewalls, and other network equipment.
• Providing in-depth troubleshooting and support for network-related issues, both proactively and reactively.
• Collaborating with senior engineers to design and implement network solutions, as well as optimizing and expanding the network as needed.
• Ensuring network security and implementing security policies, firewall rules, and intrusion detection systems.
• Conducting performance monitoring, tuning, and capacity planning to maintain network efficiency.
• Assisting with network documentation, such as diagrams, configurations, and standard operating procedures.
• Mentoring and providing guidance to Level 1 network engineers or less-experienced team members.
• Staying updated on emerging network technologies and industry best practices.
• Participating in on-call support and incident response, as needed.
• Leading or assisting in network projects, such as upgrades, migrations, and new deployments.

Requirements

• Minimum Bachelor’s Degree in Network/Computer Science/Information Technology or equivalent.
• Preferable with CCNA or CompTIA Network+ certification.
• Minimum 2 to 3 years relevant experience.
• Experience in configuring and maintaining network systems.
• Strong foundation in networking.